People can be rude and cut and run before they have finished processing their orders. How dare they! Well within EventHQ we understand that sometimes we simply get distracted so we have given you the ability to see and track who has abandoned their order. This enables you to pick up the conversation again and hopefully push them over the line.
If an order has not been progressed within 30 minutes they are automatically marked as abandoned. You can reactivate the order from within the abandoned order.
To find the abandoned orders you can use the powerful filtering and reporting tool.
Orders > filter orders > order status is > abandoned > select order > reactivate order