£1.80 per completed booking
Covers all software, maintenance and support.
Excludes VAT which will be added at 20%.
Unlike other event management providers we do not charge:
“…I think it's brilliant for the price and I recommend it
to everyone who asks me about event software…”
Eszter Sipiczki, Training Manager, Quidos Limited
It is very simple. You buy credits, and each time a booking is completed, one credit is deducted. It's as easy as buying and using a book of stamps. Any credits that you don't use are fully refunded without an admin fee applied.
No, we ask our customers to have their own payment gateway. This ensures that all monies paid are immediately in your control. If you allow a third party to accept payments on your behalf, you run the risk of never receiving any money at all.
As event tickets are purchased online by your attendees, our event management software processes each sale through your preferred payment gateway provider like SagePay and Barclaycard. They will charge you the rate you have negotiated with them, typically between 2-4% of the ticket value.
For customers using Paypal expect to be charged 3.4% of the ticket value +20p for this service.
Currently we support:
We will add additional payment processors at no cost to our customers upon request and guarantee they will be live 2-4 weeks after the date of the initial request.
We don't charge any other fees at all unless you ask us to do some custom theme or integration development work which is priced at £300 per day.
No, purchased credits do not expire, however if you're not likely to use them for a long time, please just let us know and we'll refund them for you.
Yes. Every piece of functionality is available to every user, regardless of event size.
There's no contract. If you want to stop using EventHQ then just stop. If you have unused credits in your account, let us know and we'll give you a refund.